Privacy Policy

Effective Date:10/7/25

Thank you for choosing Yay. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit Yay.com.pk, owned and operated by Aliz International.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Yay (https://www.yay.com.pk) is a Pakistani e-commerce brand under the umbrella of Aliz International, focused on delivering a wide range of high-quality products across Pakistan.

2. Information We Collect

When you interact with our website, we may collect the following information:

a. Personal Information

Full name
Email address
Contact number
Shipping and billing addresses
Payment information (processed via secure third-party providers)

b. Non-Personal Information

Browser type and version
IP address
Cookies and usage data
Device information
Pages visited and time spent

3. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders
To manage your account and provide customer service
To send order updates, promotions, and newsletters
To improve our website’s performance and user experience
To prevent fraud, ensure security, and comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share it only:

With trusted third-party service providers (e.g., payment gateways, shipping companies)
When required by law or government authorities
To enforce our Terms and Conditions or protect our legal rights

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience and analyze traffic. You can modify your browser settings to control or disable cookies, but doing so may affect some features of the website.

6. Data Protection and Security

We prioritize your privacy and have implemented technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we do our best to safeguard your information.

7. Your Rights

You have the right to:

Access, update, or delete your personal information
Withdraw consent to marketing communications
Request data portability (where applicable)
Lodge a complaint with a relevant authority if you believe your data is being misused

To exercise your rights, contact us at:
📧 info@yay.com.pk

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date”. Continued use of the website constitutes your acceptance of the updated policy.